Refund policy

Made Just for You

Because every item at My Work Merch is custom-made to order specifically for you, we are unable to accept returns or exchanges. All sales are final. We encourage you to double-check your product and size selections before completing your purchase.

Our Quality Commitment

We want you to love your merch! If your order arrives with a manufacturing defect, shipping damage, or if you received the wrong item, we are happy to make it right. In these cases, we offer:

• A Free Replacement: We’ll put a new order into production immediately to get you the correct item.
• Store Credit: If you’d prefer to try something else, we can provide a credit to use toward your next purchase.

How to Start a Claim

If there is an issue with your order, please let us know within 14 calendar days of delivery:

• Send a quick note to info@myworkmerch.com
• Include your Order Number and a photo of the issue so we can see what went wrong.

Once we’ve reviewed the photos, we’ll get your replacement started or issue your credit within 5 business days.